Frequently Asked Questions

I'd like to join a study group and get a discount. How do we organize this?

Please use this Contact Form for your request. Include the full names, emails, and time zone of your group members. Discounts apply, when 3 or more students enroll. If you’d like us to connect you to other students internationally, please subscribe to our Student Membership. You’ll also get access to extra study materials on the blog.

I'm having trouble navigating the course/having technical problems. Help!

Fill in the contact form or email

Can I get an Academic Journal Task marked?

Your Academic Journal Tasks will be marked, if you book a private marking lesson with a teacher. To book a lesson visit the Book Lessons Page –

Remember to include your full name, the name of the module (for example, Academic Module 1 – Introduction) and the Lesson Title, when communicating with your teacher.

You can also send your assignments to the next available teacher here

You can download the student survey here. The information you include will help teachers support you and assess your learning needs.

Can we connect on Social Media?

Yes, you can. You can follow us on Facebook, Instagram, LinkedIn. Other teachers will have their own social media accounts. Contact them directly for more information.

I'm a student and I'd like to review the course and offer feedback. Do you offer discounts in return?

Feedback is always welcome. Please contact us through the website – – to find out more.

I'm a teacher and I'd like to offer feedback/collaborate on the course. Is this possible?

Certainly. All feedback and assistance is very much appreciated. Please contact us at for more details.

I'm a teacher, can we discuss teaching strategies for this course?

Yes, please use the Contact Form for your initial request. Remember, you can also access teaching discussions on the blog, through the Teacher Membership plan.

What is the focus of this course and why are you teaching it?

This course is part of a research project into self-regulated learning. We need your feedback on what works well, what needs to be explained in more detail, and what you’d like to change.

How long do I have access to the course?

Forever! Once you’ve enrolled and paid, you’ll have access to the course material for as long as you need. So devour it all in one month or take things slow. It’s your choice!

My writing skills aren't great. Can I still try this?

Of course! We work with you and we start at your level. If you’re struggling, book a private lesson with a teacher here –

The more we know about your background – the more we can help you. So we can work together more effectively, please complete the Student Needs Assessment Form. Ask your teacher for a copy!

How do I book a private lesson with a teacher?

To book a lesson visit the Book Lessons Page of our site – If you need to contact a different teacher, use the Contact Page for your request.

Will you mark my work and offer feedback?

Do you want feedback on your vocabulary, style of writing or grammar? Please book a marking lesson with a teacher on our Book Lessons Page – Be specific about the type of feedback that would be most useful.

I still have a question, how can I contact you?

We’re happy to answer any questions you have. For more information, please fill in the Contact Form on this page.

How do I purchase the e-book?

Go to our online store and click through the steps. Once you buy the e-book, you will receive an email notification when payment has been confirmed, and then you get a link to download the book. If you have trouble with your download or link, please email